Technology Edu

Recently, Apple implemented a new 14 day no questions asked return policy in many European Union (EU) nations according to 9to5mac. The new policy allows customers to receive a full refund on App Store purchases within 14 days of receipt.

While this new policy is an important safeguard for all consumers, it is a major development for App Store customers who rely on accessibility features, such as VoiceOver, in order to use their devices. VoiceOver is a built in screen reader that allows blind and visually impaired users to use iOS devices and Macs.

While browsing the App Store, it is extremely difficult for VoiceOver users to determine if the app they are interested in purchasing is accessible. This often leaves the customer playing a guessing game with their money. For example, without the return policy a VoiceOver user who wanted to purchase a $20 app would need to hope that the app was accessible with VoiceOver otherwise their $20 purchase would be useless. Even if the app is inaccessible and unusable refunds are typically not granted.

The new policy allows VoiceOver users to download apps that may or may not be accessible without the risk of wasting money on an app that is totally useless for them. If the user downloads an app that is not accessible, they can simply return the app within two weeks and receive a full refund. In effect, this allows for a two week trial period for apps which will allow users to see if the app fits their needs. For VoiceOver users within the EU this will take the guesswork out of purchasing apps.

Unfortunately, the new return policy is only available in certain EU countries and is not applicable to customers in other countries. Hopefully, Apple will extend the policy to all customers regardless of which country they are in. Until that time, users in other countries will have to hope that the apps they are downloading are accessible.

The MotionSavvy UNI tablet is expected to be released in early 2015. At this time, details on pricing are unclear, but MotionSavvy has said that the UNI will sell for more than $500 when released.

Apple's voice activated features have received some new features as part of iOS 8. Siri is a virtual voice activated personal assistant that can answer your questions, call your friends, check the weather, and much more.  Now it can  be activated hands free by saying, "Hey, Siri." Previously, users would have to press and hold the home button to activate Siri.

The new feature will allow people with physical disabilities to easily activate Siri. The hands-free activation feature does have one major caveat: the device must be plugged in and charging. Users who need or want to access this feature on- the- go can purchase a battery case to utilize this feature. It is possible that future iOS devices will not require a power source to use the "Hey, Siri" feature.

In addition, when dictating a question to Siri or dictating text into an app the recognized words appear almost instantly after being spoken. To use dictation bring up the keyboard and then press the microphone icon next to the space key. With words appearing as you speak it is easier to identify mistakes which makes the dictation process faster. Dictation can be a useful feature for people who struggle with spelling and people who have difficulty using a keyboard. These features are available for devices running iOS 8.

iOS 8 includes a new greyscale mode that could benefit people with visual impairments. The new mode is included in addition to inverse color which was previously available. The new option will reduce the bright colors and possibly reduce glare to make the screen easier to see. Greyscale and inverse color can be enabled simultaneously for further visual changes. Even for people without visual impairments greyscale maybe made the screen slightly easier to view outdoors.

Guided Access is one of the many iOS features being enhanced in iOS 8. Guided Access is used to keep a someone on a single app using  a password. For example, if you want your child to read a book and not watch a video you can lock them into the reading app, eliminating the ability to navigate to other apps. With Guided Access enabled, a child or student will need a passcode in order to enter another app. To learn more about Guided Access click here.

One of the enhancement allows users to end a Guided Access session with their finger print using Touch ID. Similar to how third-party developers can implement Touch ID authentication, Guided Access will also take advantage of finger print reading technology. Instead of entering a passcode, users with a Touch ID enabled device will be able to end the session simply by placing their finger on the Touch ID sensor. This feature will simplify the processes of ending Guided Access and potentially eliminate the frustration resulting in forgotten passcodes.

The other enhancement allows students and parents to set a time limit. After the time expires the app will not respond until the correct passcode or finger print is entered. Periodically a small message appears showing how much time is remaining. This feature could be perfect for test taking by ensuring students stop answering questions after the allotted time expires, or for setting a time limit for playing games- when the time limit is reached, the app will not respond.

To enable Guided Access navigate to Settings > General > Accessibility > Guided Access.

iOS 8 includes enhancements to VoiceOver, the built-in gesture based screen reader for people with visual impairments. One of the improvements is a new built-in Braille Keyboard for Six-Dot input. The new feature is similar to the BrailleTouch app released a few years ago with one major difference; the built-in option can be used to enter text into any app directly. The option can be enabled in the VoiceOver rotor. The Braille keyboard will offer VoiceOver users who are familiar with Braille an alternative, and possibly much faster text entry method. iOS 8 will also offers third-party keyboards such as Fleksy which could also offer significantly faster text input for VoiceOver users.

Once you turn the Braille keyboard on six positions will appear on screen representing the six Braille dots. When the device is held with the screen perpendicular to the floor it automatically enters screen away mode. When using this mode the user faces the screen away allowing three fingers from each hand to contact the screen. As the user begins to type the six virtual dots automatically reposition themselves to compensate for changes in your grip. The dots can also be recalibrated by holding down the three right hand fingers and then the three left hand fingers immediately after. This positions the dots directly under your fingers.

When the device is set on the table or another flat surface the Braille keyboard enters tabletop mode. This mode would seem to be ideal for an iPad can can also be used on smaller devices. It does take some care to ensure that the keyboard does not switch between tabletop and screen away mode accidentally. In both modes typing did seem difficult on the small screen, but some practice seemed to improve typing speed. This new option allows typing with contracted or uncontracted Braille. When typing a swipe right adds a space and a swipe left deletes the last character typed. This new method of typing is very sensitive a will likely require practice before mastering. If you use this feature frequently, it maybe helpful to purchase a case that boarders the screen to avoid trying to type on the bezel.

To enable the Braille keyboard go to Settings > General > Accessibility > VoiceOver > Rotor > Braille Screen Input. Then, when VoiceOver is enabled, rotate the rotor until Braille screen input is selected. It exciting to see all the new third-party keyboard options for iOS 8, but for VoiceOver users, Apple's own Braille keyboard maybe the most exciting of all.

In previous versions of iOS, zoom was only  a simple full screen magnification. With iOS 8, Apple has vastly improved zoom with partial screen window zoom, filters, and smarter magnification options. Zoom is a vital feature for people with low vision and its new features in iOS 8 makes it even more useful.

One of the most noticeable enhancements is the ability to magnify certain areas of the screen while leaving the rest of the screen unmagnified. As opposed to full screen zoom, the zoom lens allows for more easy navigation while still allowing certain important areas to be magnified. Users can change the size of the magnified area and pan around the screen in order to magnify different areas. An option is available to add a zoom control to the screen which acts like a virtual joystick for controlling which areas of the screen are magnified.Within the magnified area, users can apply filters to make viewing easier.  The filters available are inverse colors, greyscale, low light, and greyscale inverse.

As pictured above, iOS 8 allows users to choose not to magnify the keyboard. This can make typing on software keyboards much easier while still allowing the text being entered to be enlarged. When the keyboard is magnified some keys are cut off requiring panning to type, iOS 8 eliminates this problem. Zoom also includes the ability to follow the VoiceOver cursor focus. Meaning when the VoiceOver cursor is focused on an app or button, that app or button will be enlarged in the zoom window.

These new zoom options are just one of many exciting accessibility enhancements included in iOS 8. The improved zoom will benefit many users with visual impairments and is a huge improvement over zoom in iOS 7. To enable zoom go to Settings > General > Accessibility > Zoom. For more screenshots of zoom in action click read more below.

The general consensus is that Apple will introduce new iPhones with larger screens in a few days. With many people with disabilities using Apple's flagship device for their accessibility needs a change can have a large impact on users. From a software prospective iOS 8 will offer many accessibility improvements, but hardware is also an important aspect of accessibility. The larger screen will certainly benefit some users with special needs, but may also cause problems for others.

Users with low vision may benefit the most from the larger viewing area. On current iPhones, with large text enabled, only a small amount of text is able to fit on screen. A larger screen will allow more text to fit on screen requiring less scrolling for users who prefer or require large text. The large screen will also give VoiceOver users more space to use three or four finger gestures.

On the other hand a larger screen iPhone may pose a challenge. Users with physical challenges may have a difficult time reaching all the controls. Also users who prefer using their phone in one hand and users who can only use one hand to operate their phone may find it difficult access all areas of the screen. It is possible that Apple will come up with a software solution to these possible challenges, making one handed use a breeze. 

When Apple introduced the iPhone 5 it claimed that the larger screen was a perfect size for one handed, use so it will be interesting to see how the next iPhone is marketed.

Imagine how difficult it would be to navigate a bustling airport terminal as a person with a visual impairment. Navigating security, finding baggage check, and finding the correct gate all while trying to make a last minute flight is daunting for even the most seasoned travelers. San Francisco International Airport (SFO) will soon implement a system to help guide blind and visually impaired travelers from curb to gate. Starting with Terminal 2 this fall, the airport will install some 500 iBeacons for a trial. Current solutions such as GPS do not work well indoors because they are unable to provide precise location information, but beacons allow more precise locationa. When a user with the indoor navigation app walks by a beacon it communicates with the user's smartphone and transmits the location. With the location information sent from the beacon, the app can then guide users to restrooms, restaurants, boarding gates, baggage claims, and even charging stations. Initially the app will only run on iOS devices, but Android devices will likely follow. The system runs off Bluetooth technology which should have minimal impact on battery life. For blind users, points of interest and navigation instructions are read aloud using VoiceOver.

If the trial in Terminal 2 is successful, it is likely that the program will expand to more terminals and more airports. This system, powered by a company called indoo.rs, is a promising development for indoor navigation. In the near future, it is conceivable that similar systems will help people with visual impairments navigate shopping malls, schools, or hospitals. The technology will also benefit sighted users who have trouble finding locations in the vast terminal. If your traveling through SFO Terminal 2 this fall give it a try.

Product was provide complimentary to reviewer for review

Would you buy a song that may or may not play, a car that may or may not fit in your garage, or a remote that could or could not work with your TV? Probably not, but a similar problem is facing VoiceOver users (and users of other built-in accessibility features) every time they look for a new app on the App Store. This user base is growing quickly due to high quality accessibility features that Apple builds into every iOS device. Currently, the App Store offers no way for users to know if the app will be accessible before hitting the buy button. For VoiceOver users, this means throwing away money if the app turns out to be inaccessible. While the issue of app accessibility has been getting a lot of buzz lately, hopefully Apple can implement some solutions to the problem before and until app accessibility is virtually ubiquitous.

One way to help users know if an app is accessible before hitting the buy button is to add an accessibility report to the apps App Store page. Just as App Store pages prominently displays if an app is compatible with Game Center. This report could be generated during Apple's app review process and consist of a simple rating scale to help users determine if the app is accessible for their needs. As Rene Ritchie of iMore.com suggested, maybe Apple would decide not to recommend any apps that are not fully accessible.

There are other solutions such as allowing developers to create an app accessibility preview alongside the full blown app previews coming with iOS 8. Developers could walk users through how the app interacts with VoiceOver or other accessibility features directly in the App Store using audio and video.

Hopefully Apple and app developers continue to keep in mind when updating their products.

This week, Amazon announced there first smartphone called Fire Phone. The Fire Phone has a number of flashy, maybe even gimmicky, features along with a few features that may have serious accessibility implications. The phone which starts at $200 and starts shipping on July 25th runs Fire OS 3.5.0 similar to Amazon's Kindle Fire tablets. The operating system includes a number of built-in accessibility features including features to help blind, low vision, mobility impaired, and hearing impaired users. For blind and low vision users, the Fire Phone includes a screen reader which allows users to navigate the screen without seeing it. Assuming the Fire Phone uses the same text-to-speech voices as the Kindle Fire tablets, the text-to-speech voice used is very high quality. For low vision users, the Fire Phone includes a zoom mode and high contrast support. Closed captioning, mono audio, and hearing aid compatibility (HAC) are features included for users with hearing impairments.The Fire Phone also includes features for users with mobility challenges including dictation and improved one-handed usability. It is very encouraging to see Amazon include accessibility features in to their Fire Phone. Click here to read a full overview of all the Fire Phone's accessibility features. Amazon, once reluctant to support accessibility, has shown a new dedication to accessibility for users with disabilities. Hopefully, this continues in future updates to the Fire OS as well as to future products.

In addition to dedicated accessibility features, the Fire Phone has a couple of mainstream features that could be potentially beneficial to people with disabilities. The first of these features is called Mayday. Mayday is currently available on newer Kindle Fire tablets allows users to quickly connect and chat with technical support directly from their device. Simply by pressing the easy to access Mayday button users are atomically connected. Technical support staff can access certain device functions to assist users with a variety of questions. Support staff can even virtually draw on the screen to draw your attention to certain buttons. In my testing, I was able to connect with Mayday staff in under a minute and the staff was knowledgeable and friendly. The support personnel were even knowledgeable about accessibility features. This feature could be great for users with cognitive challenges who need assistance using certain features on their phone.

The second feature is called Firefly. By pressing a dedicated button on the side of the device and pointing the camera at an object the Fire Phone can identify that object. Amazon demonstrated this feature at their even and it worked very quickly. Firefly could be used by the blind to identify objects and differentiate objects of similar size and shape. For example, to identify if a can contains chicken soup or sliced peaches. Similar to iOS apps like TapTapSee, Firefly is Amazon's attempt to make buying merchandise through Amazon an easier process.

The Fire Phone seems promising, but it is impossible to determine its true value in terms of accessibility until it is released next month. Until then, click read more to view videos of the Fire Phone in action.

Today, Apple previewed iOS 8, the next operating system for iPhone, iPad, and iPod touch. iOS 8 builds on existing accessibility features to offer some exciting new possibilities for iOS users with disabilities. Many websites will have general information about iOS 8, but this post will focus on accessibility related changes to iOS. iOS 8 includes new keyboard options, improved text-to-speech voices, improved Guided Access features, and improved Siri functionality among other accessibility related features. Apple can always add or alter features before the general release. The new operating system will be available this fall for the general public.

Apple's iOS 8 will include a built in predictive keyboard called QuickType. This new software keyboard will predict words for the user as they type. Once the word you want to enter appears in the suggestion bar above the keyboard, you simply tap it to insert that word. This feature will cut down on key strokes needed to enter words which will benefit people with dexterity challenges. QuickType even takes context into account so if your typing an email it will suggest more formal language that if you are writing a text message. QuickType will be similar to the Co:Writer app, but will work across all apps on your devices.

In addition to Apple's own QuickType keyboard, iOS 8 will allow third-party developers to develop keyboards for system wide use. For example, Fleksy could be updated to work with every app on the iPhone or iPad. This flexibility gives users with different abilities the opportunity to switch keyboards to one that fits their needs. For users who are blind or visually impaired downloading the fast and accessible Fleksy keyboard may allow them to more easily enter text.

iOS 8 takes big steps to help people manage data associated with their health. Users can input data into the health app through third-party health monitoring devices like a blood pressure reader or through apps. This data can then be automatically shared with doctors and other health care professionals to help insure timely and appropriate care. For instance, if a blood pressure or glucose reading was outside of a normal range, a doctor could be automatically alerted. This could help people with chronic conditions live more independently especially in their later years.

The health app will include another life saving feature called "in case of emergency card." This information card will be accessible from the lock screen and will allow first responders and emergency room doctors important health information in the case of an emergency. The card can include a photo, medical conditions, allergies, current medications, and more all to give life saving information to emergency medical personnel.

Family sharing will allow families with multiple iOS 8 devices to manage their iOS devices more harmoniously. Parents will be able to set up home sharing to monitor their child's physical location or to share purchased content from the iTunes store among members of the family. Children will also have to ask parents permission before purchasing an app.

Spotlight search is an existing feature in iOS 7, but in iOS 8 it gets supercharged. Spotlight in iOS 8 will give Siri-like answers. Unlike Siri, which uses voice input, spotlight uses text input. This new form of input gives users with speech impairments the ability to type, instead of speak, queries and get meaningful results.

iOS 8 improves Touch ID by allowing third-party apps to unlock information using just a user's fingerprint. Touch ID is currently used for unlocking your device and making iTunes purchases. This feature already is great for blind users because it offers secure authentication without having to type, which can be a slower process with VoiceOver. In iOS 8, the ability to access third-party apps with just a finger print will expand on the already very accessible Touch ID feature of iOS 7.

iOS 8 will also bring improvements to Siri. Most notably, users will be able to activate Siri hands-free by saying "Hey, Siri." This new hands-free voice command may benefit people that have trouble activating the home button. This always listening feature is similar to Google's advanced voice search.

iOS 8 will also offer faster dictation that appears on screen as you speak. This new feature will prusumably work with Siri and in app dictation.

iOS 8 will also include features that Apple did not have time to fully preview during their keynote. The first one included in the keynote was "Braille Keyboard for direct 6-dot Braille input." Other accessibility related features include the ability to use the advanced and high quality Alex voice. The Alex voice is currently available for the Mac and many users enjoy its high quality. iOS 8 will also include improved zoom for accessibility, but no further details on this feature where offered.

iOS 8 will also include some enhancements to Guided Access. Guided Access is a feature that locks a user into a single app. This is great for teachers administering tests on an iPad or parents of kids who are easily distracted. In iOS 8, users will be able to use Touch ID to exit from Guided Access. Users will also be able to use time limits and countdown timers to control Guided Access.

Another feature listed is "Speak screen," a somewhat mysterious feature than did not garner any further explanation from Apple. Speak screen may be a brand new accessibility feature or maybe unrelated to accessibility, but the name seems to imply some link to accessibility.